Please let us help you better by asking us any questions you might have about our policies, products or anything else you may want or wonder about by contacting us by email: (Sales@Practice-Swords.com) or by phone: (941-929-1804) and one of our knowledgeable Customer Service associates will be happy to help you.

Our number one priority is your complete shopping satisfaction. If you're not satisfied let us know and we will do our best to meet your satisfaction. We do our best to offer you clear and detailed color photos of all our products as well as give detailed descriptions of our products and therefore we feel that you (the customer) know exactly what you are purchasing and are not mislead in any way and thus that is the only reason you cannot return an item simply because of the "Don't Like It" reason. Please save yourself and us time and money by researching the items and being sure you want the item(s) before ordering.

All orders are profesionaly boxed and packed to minimize risk of being damaged durring shipping. If any item you order from us is damaged or missing during shipping, or is the wrong item received, simply email or call us for return instructions and a Return Authorization Number (RA#). We will do our best to fix any problems. Be sure to examine the package for any signs of damage and to make sure all shipped items are in the package before accepting or signing for it. Any item(s) possibly damaged or lost during shipping will be repaired, replaced or refunded pending the aproval of your claim through the shipping company. All claims must be made with in 3 calander days from date of item recepit. We feel this is more then enough time to examine your item after receiving it for any defects or damage and limitis the possablity of damage due to missusage. Please keep the box and all packing material that you received for at least 10 business days from date of claim incase the package may need to be inspected or shipped back to us for repair or replacement.

We try to inspect all items before they ship to prevent the shipment of defective items. In such a case, the defective item ordered may be replaced or repaired for the following reasons and are separate from the previous policy:

Loose handle or blade as they can be very dangerous to handle.
(Some sword and weapon handles may become loose because of specific construction and are non-returnable as they can be tightened. These are items that can be disassembled will be noted in the descriptions. If you cannot tighten the handle to the point where the blade doesn't moves please contact us for a RA# within 30 days upon receipt of the item for an exchange).

Bent or chipped handles and/or blades.
(Slight paint chips or blemishes are not part of the guarantee but are still part of the initial inspection before shipment to the customer).

We do reserve the right to refuse any and all returns or exchanges if we feel it necessary.
(This pertains mainly to suspicious reasons and/or used merchandise).

Any item(s) accepted for return will be inspected in front of the currier for missing items or signs of use / misuse first. After the customer will receive a credit or refund minus shipping / handling fees and a 8% restocking fee.

If the item(s) is missing or has used / misused items inside the package may be returned to sender or the customer will be contacted with the option of either taking the package back or paying up to 20% refurbish charge. The customer will be contacted via email and/or by telephone and have until the following business days to respond. All returns should be shipped with full insurance coverage and a signature confirmation to ensure your return is received intact. Little Star Enterprises, Inc. is not responsible for any lost or damaged packages in transit.
(Any item canceled after the order is processed but before it is shipped a 7% service charge will be impossed, but shipping and handling fees will be refunded).

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There are absolutely NO sales to minors, customers must be of at least 18 years of age or older depending on their local laws. By placing an order, the customer states that he/she is of legal age and is purchasing the item(s) in accordance with Federal, State and Local laws. Customers also state that they will be using the item(s) in a lawful manner. Little Star Enterprises, Inc. and it's employees assumes no liability associated with product usage or misusage. The customer is liable and responsible for any loss, damage or expenses of any kind arising out of the use and/or misuse of these products. Use and misuse of Martial Arts weapons may involve serious risks, including injury, disability, and possibly death. All items including Armor, Swords and weapons are sold only for collection and/or display purposes. Any training or use of these armors, swords and/or weapons should be done for demonstration of forms, while under the close supervision of an expert. It is the customer's or user's responsibility to inspect the Armor, Sword and/or Weapon before each use to ensure they are in proper condition. Do not use any Armor, Sword and/or Weapon for sparring or contact.

When placing an order, you the customer signifies agreement to all of these Terms & Policies. If you have any questions or concerns regarding these policies or any of our products / discriptions, please contact us before ordering.


If you didn't find the answer you were looking for or you have any questions at all, you can contact us by email: (Sales@Practice-Swords.com) or by phone: (941-929-1804) and one of our knowledgeable Customer Service Associates will be happy to help you. Our normal business hours are from 1 to 4 pm Eastern, Mon - Fri. We are a small office and receive alot of calls, so if we don't answear durring these hours please leave a message or try back again. Our customers are very importent to us and we give each customer our full attention.

We still believe in the old motto: "The Customer Is Always Right" and we stick by that. Word of mouth is a powerful thing and we need YOU, the customer to make us the leader in the Internet Shopping Experience. If you are not happy - we are not happy and we will do whatever we can to make you feel happy and comfortable with ordering from us. We want you to know that we will work hard to make sure that you will receive the best service, best products and the best deals possible.